Running a small business can be overwhelming, especially when you have no clue what software you need. While there are a few basics like accounting and productivity suites that you likely already know of, some other platforms can surprise you. Here is a list of different software solutions you should know, so that the moment you identify a need, you have an idea of what to look for.

Microsoft 365

This is one of the best office software suites available out there. It has a cloud version that can be used at home or in the office. As all your documents are saved online, you don’t have to worry about losing important data due to a hard-drive crash. You can also seamlessly switch between devices without losing your work. You can expect to find many suppliers and contractors using Microsoft 365, making it an ideal choice for small businesses. It delivers what you need and remains superior in terms of functionality. If you have a team of five or fewer employees, you can opt for Microsoft 365 Home which offers up to six licenses for $9.99 a month.


This software offers a diverse range of powerful business tools, which include instant messaging, project management, scheduling, document handling, employee management, collaboration, and more. Bitrix24’s excellent CRM makes it easy to manage daily tasks. It helps you to log contacts and communication, send emails, record calls, assign leads to sales managers, and issue quotes and invoices. You can stay up to date with detailed reports that are accessible via phone as well. Bitrix24’s free account supports 12 users and offers 5GB online storage. Its Plus account comes with more features that support up to 6 users and provides 50GB storage for $69 per user per month.

Sage Accounts

This is one of the best accounting software in the market. At $25 per month, it provides smart bank feeds and reconciliation, cash flow forecasting, modules to manage quotes, invoices, handle and submit VAT online, detailed reports, multiple currency support, project tracking, and more. All of these features are easy-to-use and accessible via desktop or a phone app. Should you have any problem, Sage Business Cloud Accounting offers unlimited 24/7 telephone and email support for free.


This platform has transformed how small businesses communicate. It allows team members to chat one to one, in groups, or in channels based on topics like finances, products, sales, etc. Slack features a slick and responsive interface, and a range of integrations, shortcuts, and plug-ins to keep the conversation flowing. From video calling to file transfers, it offers all the functions you need in one place. Its free version comes with 5GB of total storage, searchable conversations, and no group calling, which is fine for a small team. Otherwise, you can opt for its paid version to get 24/7 support and a guaranteed support response time of four hours, as well as unlimited message archives.